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Good morning!
We recently moved to a new location and I need to update the company address in GP10.
I find where I can do this in Tools>>Setup>>Company>>Company
I set up the new address, giving it a new ID.
My 2 questions are:
1. how do I delete the previous ID/Address?
2. how do I ensure that this new address is what will appear on our Invoices?
Thanks in advance for any help you can offer!
Kim
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Administration >> Setup >> Company >> Company Card
Hope that helps.
You will also want to look at the Invoice document in Report Writer as a number of people in the past have learned that the address that is appearing is actually hard coded to the document format.
Keep on posting.
Oooh! What's the "company card"? :)
My guess it is rights issue. If you log in as DYNSA could you delete the address? You don't have to delete it as long as you assign the new address to the Company card.
I do not see a "delete" option. I see a "delete row" but it's grayed out.
Could this be a permissions issue? That I can add new addresses, but not delete prior ones?
You should get the 'delete' option in the same screen where the new 'address id' was created.
company setup>>address>>company addresses setup
If you have a 'Test' environment you can make the changes there and test each document, i.e., invoice, purchase order, etc., before making any changes in your production environment.
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