Access denied to field Packing duty license number (TaxLicenseNum) in table Customers (CustTable)

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Posted on by oldman.logan

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Hi. We recently upgraded to MS D365FO. We use the standard role of Sales man for some of the sales guys in our company.

They are facing this error "Access denied to field Packing duty license number (TaxLicenseNum) in table Customers (CustTable)" when trying to generate the pro-forma invoice or the sales invoice, neither of which have any customizations.

I searched the forum for this error but did not get a solution. I am the admin and I can generate the pro forma invoice / sales invoice just fine. To narrow it down a bit, I also figured out that the role "Accounts Receivable Manager" is able to generate the invoices just fine. I tried to compare the duties of both roles but I found nothing that jumped out at me for this case.

I also tried checking the security diagnostics to find the roles / privileges involved for Packing Duty License Number in the customer's profile. It already shows Sales man, so I'm fresh out of options at the moment.

Any advice on how to resolve this?

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oldman.logan 557 on at

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RE: Access denied to field Packing duty license number (TaxLicenseNum) in table Customers (CustTable)

Thank you Leah. I will do the same!
Community Member Microsoft Employee on at

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RE: Access denied to field Packing duty license number (TaxLicenseNum) in table Customers (CustTable)

Hi Partner,

You need post the thread in correct forum-Finance for further help:

community.dynamics.com/.../financeandoperations