web
You’re offline. This is a read only version of the page.
close
Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / SMS Gateway Integratio...
Microsoft Dynamics CRM (Archived)

SMS Gateway Integration With CRM 2013/2015

(0) ShareShare
ReportReport
Posted on by Hiram N. 115

Hello House,

I have a task this morning to urgently Integrate my SMS Gateway (from www.clickatell.com)  with CRM 2013/2015

to be Enable CRM Send notifications/alarts and Receive Text Messages.  

Kindly Assist me a simple guide to achieve this.

Thanks And Regards.

*This post is locked for comments

I have the same question (0)
  • Hiram N. Profile Picture
    Hiram N. 115 on at
    RE: SMS Gateway Integration With CRM 2013/2015

    Hello Vikas,

    I Absolutely Accepts your recommendation, I will still need your input or reference to any article that can precisly put me through all this from start to finish (step 1 -4 ).

    Thanks.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: SMS Gateway Integration With CRM 2013/2015

    Hi Hiram,

    Just write the simple plugins on event which ever you want and just create a simple httpweb request and create your url according to your sms gateway and execute it. Please refer the below link for your refrence :

    code.runnable.com/.../how-to-send-sms-using-asp-net-through-http-for-c-from-website-gsm-modem-gateway-and-www-ozekisms-com

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: SMS Gateway Integration With CRM 2013/2015

    1. Create a WCF (you can search as there are many blogs on how to create a WCF service) service which will call the SMS Gateway API. The method to send a SMS will accept 3 parameters. Subject, Mobile Number and Message.

    2. Host this service on the same server or another server on the same network in which CRM is hosted.

    3. Now you have to create a custom workflow step (code activity) to call your web service and pass 3 parameters (Subject, Mobile Number and Message).

    4. Register this custom step using plugin registration tool and use it in a background workflow where you want to send a SMS.

    Hope this helps.

  • Hiram N. Profile Picture
    Hiram N. 115 on at
    RE: SMS Gateway Integration With CRM 2013/2015

    Hi Vikas,

    I already have the API,

    1.  Kindly Help me with the step by step guide or Sample codes to create the webservice to receive the call from CRM and forward it to the gateway.

    2. How do i, Host the webservice in the same domain where CRM is hosted.

    3. How do i, Use background workflow to call the webservice in CRM.

    I will appreciate it a big deal if i have positive response on this.

    Thanks & Regards.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: SMS Gateway Integration With CRM 2013/2015

    You must be having an API for making calls to the gateway. The best way to achieve this is, create a webservice to receive a call from CRM and forward it to the gateway. Host the webservice in the same domain where CRM is hosted. Use background workflow to call the webservice in CRM.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
Christoph Pock Profile Picture

Christoph Pock 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans