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Dynamics 365 Community / Forums / Project Service Automation forum / Schedule Board - Why s...
Project Service Automation forum

Schedule Board - Why showing Over-allocated?

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Posted on by Drew Poggemann 4

Hi Experts,

I am working with assigning tasks to a resource.  I can't figure out why it shows availability as negative for the resource on the schedule board.  I must be missing something somewhere...

1.  The resource has calendar set to them with 8 hours per day

2.  July 4th is setup as holiday so it should be gray

The Jennifer Eaton resource is showing as negative hours available which I can not figure out why when she is only assigned a few tasks that should not consume her hours available.  Each of these tasks are setup as manually scheduled where they evenly distribute across the time window.

Screen-Shot-2019_2D00_02_2D00_20-at-3.52.04-PM.png

Please help as this makes no sense in my brain ;)

Categories:
Resource Management
Scheduling (URS)
I have the same question (0)
  • Suggested answer
    Gupta Kuldeep Profile Picture
    Gupta Kuldeep 2,060 on at

    This is so strange. i am unable to understand. Well you are on which version? this looks like very old version of PSA.

  • Drew Poggemann Profile Picture
    Drew Poggemann 4 on at

    Version 2.4.  Also the interesting thing is I watched the video reviewing booking resources by Antti here:

    community.dynamics.com/.../dynamics-365-project-service-automation-video-blog-covering-resource-bookings-in-psa

    and at 7:45 in the video he books himself on tasks and it does the same thing that I can see.  It goes to 0 when he was only assigning about 5 to 5.7 hours of work per day to himself.  

    I am completely missing this somewhere...  Is there a setting for resource allocation load that I am missing?  

  • Suggested answer
    Gupta Kuldeep Profile Picture
    Gupta Kuldeep 2,060 on at
    [deleted]
  • Drew Poggemann Profile Picture
    Drew Poggemann 4 on at

    Sorry, wish I could.  In a meeting.  I will skype you later to see if we can discuss.  Thank you for your openness to assist here!

  • Suggested answer
    Gupta Kuldeep Profile Picture
    Gupta Kuldeep 2,060 on at

    Just a piece of advise is use Schedule Board instead of Scheduling Assistant.

    This is a much clearer view.

  • Verified answer
    Matthew Lazowski Profile Picture
    Matthew Lazowski 3,163 on at

    I think it is a bug that gets fixed in the last version of Unified Resource Scheduling released yesterday (20.02.19).

    blogs.msdn.microsoft.com/.../release-notes-for-universal-resource-scheduling-february-2019

    Release Notes describe a bug fix: Fixed: Overbooked requirements no longer show a negative duration in booking panel when in schedule assistant.

    I hope it helps.

    Matthew

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