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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / benefit/deduction code...
Microsoft Dynamics GP (Archived)

benefit/deduction codes that are still incomplete

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Posted on by Brenda Willey 2,520

I have tried everything to resolve this error when trying to add health insurance to and employee.  I have run the reconcile.  I have assign all the health codes to all the employees.  i have made sure there is a benefit and deduction code for every insurance type.   What am I missing???

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  • Sherlene Sorenson Profile Picture
    Sherlene Sorenson 967 on at

    Look through the Setup > Human Resources >Benefits & Deductions >Health Insurance.  Be sure all required fields are filled in on each code at the setup level.

    Then, in Cards >Human Resources >Employee Benefits, look in each of the 4 types of windows and hit >Benefits GoTo >Incompletes.  Double-click each record listed in there and go through the process of saving every window all the way through the payroll side.

  • Community Member Profile Picture
    Community Member on at

    I am having the same problem, where do I need to go to see the incompletes?  

  • Sherlene Sorenson Profile Picture
    Sherlene Sorenson 967 on at

    You can look for incompletes at the Setup Level and at the Employee Level.

    For the Setup level, >Human Resources & Payroll >Setup >Human Resources >Benefits & Deductions >Health Insurance. Then click on Benefits (GoTo) button at the top, and choose Incompletes.  Double-click on any that show in the scrolling window, and be sure to fill in any required fields that are blank, and Save through every window that opens. Do this also for

    >Human Resources & Payroll >Setup >Human Resources >Benefits & Deductions >Miscellaneous Benefits

    >Human Resources & Payroll >Setup >Human Resources >Benefits & Deductions >Retirement Plans

    >Human Resources & Payroll >Setup >Human Resources >Benefits & Deductions >Life Insurance

    Do the same thing at the Employee level:

    >Human Resources & Payroll >Cards >Human Resources >Employee-Benefits >Health Insurance

    >Human Resources & Payroll >Cards >Human Resources >Employee-Benefits >Life Insurance

    >Human Resources & Payroll >Cards >Human Resources >Employee-Benefits >Retirement Plans

    >Human Resources & Payroll >Cards >Human Resources >Employee-Benefits >Miscellaneous Benefits

  • Brenda Willey Profile Picture
    Brenda Willey 2,520 on at

    I now have the same issue with a different client.  i am on GP2013 and there is no go to on the deduction/benefit codes for either setup or employee enrollment.  i have run reconcile on both the Benefit setup and enrollment.  I know I classified the code that is noted on the error edit list.   How do i make it stop??

  • Suggested answer
    Sherlene Sorenson Profile Picture
    Sherlene Sorenson 967 on at

    Hi Brenda,

    Do you have the User Setup window marked for your user to get the "Payroll View".  (Checkbox in >Administration >Setup >System >User, pull up your user)

  • Brenda Willey Profile Picture
    Brenda Willey 2,520 on at

    I have updated the user setup to include the Payroll view for HR but I am still getting the error.

  • Sherlene Sorenson Profile Picture
    Sherlene Sorenson 967 on at

    can you post some screenshots of what you are seeing?

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