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Microsoft Dynamics CRM (Archived)

CRM Knowledge Base and SharePoint

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Posted on by 110

Hello,

Can SharePoint be integrated with Dynamics CRM so SharePoint alerts and notifications are sent through Dynamics CRM?. If so, how?

Regards

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  • Suggested answer
    Community Member Profile Picture
    on at
    RE: CRM Knowledge Base and SharePoint

    Hi Ashraf,

    you could setup document integration and then create an alert in Sharepoint.

    If you want to deepen this type of integration you could tack advantage of 7 days linkedin training trial following this course:

    https://www.linkedin.com/learning/integrating-dynamics-365-with-sharepoint 

    Please let me know if you solve.

    If you found the answer helpful, please mark as Verified 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Verified answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: CRM Knowledge Base and SharePoint

    Hi Ashraf,

    The OOB CRM - SharePoint integration is used to manage files. I don't think you can show SharePoint alerts/ notifications in CRM.  You would need to build something custom to achieve this.

    Extract from the technet.microsoft.com/.../jj863709.aspx:

    ====================================================

    When you use Microsoft SharePoint Online with Microsoft Dynamics 365 (online), you can:

       Create, upload, view, and delete documents stored in SharePoint from within Microsoft Dynamics 365.

       Use the SharePoint document management abilities within Microsoft Dynamics 365, such as checking the document in and out, viewing version history, and changing document properties.

       Enable non-Microsoft Dynamics 365 users, such as customers who want to review a bid, to directly access the SharePoint documents, provided they have the appropriate permissions.

    ======================================================

    Hope this helps

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