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hello all,
my item card page performance is very very slow. is there any way we can increase the speed of item page.
manish
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Hi Manish,
I think you may have to explain in detail about number of items, connection and users.
How exactly the RTC connected to the server(connection)?.
Issue only with item page? How about other pages, such as purchase orders, General ledger entries.. etc??
What happens if you click on the 'Next' to diplay next record in the item card page?? is it loading or quick?
Abdul.
all page are running smoothly..except Item card......If I want to take a display of existing item...always it is taking more time..and some times automatically closed before showing the display of the existing item.
Check is any custom code in OnOpen Trigger.
analyzed that code, may be it's going on some round trip.
Also restart the services.
How Many FlowFields you have in Item card?
Count Flowfield - that have visible set to FALSE.
Check for flowfields
Check for code on onopenpage trigger
Check for any new field added in ledger entry which is used show value in flowfield .If yes then add that field in key
This is where you need to know exactly what has been changed recently. If there have been no development changes, then the first thing to do is to restart the NAV Service. If that doesn't do the trick then try restarting both the Servers (SQL Server and NAV Application Server).
These kinds of issues can crop up once in a while and a restart usually fixes it.
If that doesn't solve the issue then we need to begin looking into the performance issues or what has changed.
There could be no of reasons.
More no Flowfields on page - try removing one which is not required.
Connectivity Issue - Check if other pages are running OK.
Any custom code on Open Page Trigger. Try blocking those code and check if it resolves.
Images on Page or any external links which may be accessing any information from net.
Hi MaNiSh,
It is due to FlowFields.
I got this issue when first migrated system for customer. Performance of Item List, Chart of Account were terrible.
Main reason are usually flowfields as other members correctly pointed out. Custom code could also be the reason.
Compare how item cards are opened from different sources - e.g., from item list and from the factbox of the e.g. sales order line when this item is selected. Is there any difference?
Was this happen recently or was happening form the start?
On both the cases check is there any modifications done to the Item card page. Also check about the Flowfields in the item card. Usually flowfields create these type of issues in performance, since flowfields drain lot of resources to calculate values at the runtime.
If this start to happen very recently, you might want to check with your partner about any recent modifications added to item card.
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