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Unable to open second client after setting two AOS in same server

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Posted on by CBNestor

Hi All,

I have two AOS installed in the same server. I have two client links on server's desktop wich I can open without problem.

but when I try to do the same in a client computer it does not work. Opens only the second AOS but not the first (original) one.

The error I receive is this

and the event log is not giving me clear explanation.

I dont understand why is not worker from a different computer

Your help is greatly appreciated

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nmaenpaa 101,172 Moderator on at

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The first thing to try is to clear all the .AUC files: community.dynamics.com/.../how-to-delete-auc-files

Are both AOS / AX instances having the same kernel and application version? And the client has the same kernel version, too?

Are you using a configuraion file (.axc) to open the client in all cases? If not, please do - perhaps the configuration in your client PC's registry is not up to date or has some issue.

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CBNestor 46 on at

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I gues the .AUC is from the client's computer, Already tried deleting . I havent done it on server, dont want to mess it up :D

AOS 1 & 2 : kernel 6.3.6000.151 for everything. I have used the same setup to install everything.

just to remember differents databases i have and I change them from each AOS once in a while.

I have tried with both. the normal shortcut with link added to the shared client configuration and also opening directly from the .axc configuration file. Both cases shows the same error.

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Gunjan Bhattachayya 35,423 on at

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Hi Nestor,

Can you open AX 2012 client config and do a refresh configuration for the client config (for the AOS you cannot connect to) and try again?

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CBNestor 46 on at

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Hi Gunjan,

Not working unfortunatelly

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Gunjan Bhattachayya 35,423 on at

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Hi Nestor,

For the AOS instance, you are unable to connect to, can you check if Enterprise portal site is entered in the System admin > Setup > Enterprise portal > Website?

In case it is setup and you are not using EP, can you delete the record and try logging in again?

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CBNestor 46 on at

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Hi Gunjan,

There is no records there. I havent set it up. I dont have Sharepoint installed

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Gunjan Bhattachayya 35,423 on at

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Ok. I asked as you had an AOS with Contoso data. That would have had the site configured.

Can you try exporting the working configuration from the AOS server and try with that configuration on the client?

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CBNestor 46 on at

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Already tried. The Working configuration is working in the client computer. the not working one happens the same not working.

the funny thing is that the normal Ax32.exe shortcut is not working for either both :/

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Gunjan Bhattachayya 35,423 on at

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Have you tried uninstalling and re-installing the client with the same version number as it is on the AOS server?

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