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Dynamics 365 App for outlook (hybrid environment)

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Posted on by meelamri

13,216 User Group Leader

Hi,

I connect Dynamics 365 Online to Exchange Server (on-premises).

I'm able to send emails from Dynamics. But Eligible Users can't see the add-in in outlook.

Do I need to set up OAuth ?

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AJ-22040756-0 on at

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RE: Dynamics 365 App for outlook (hybrid environment)

Hi Partner

As I was referring to an article this seems that OAuth is required to be enabled

Dynamics 365 App for Outlook is an Outlook add-in that uses Exchange Web Services (EWS) to interact with Microsoft Exchange. This requires OAuth be enabled on Microsoft Exchange. For more information regarding this dependency, see Authentication and permission considerations for the makeEwsRequestAsync method.

Reference article: https://docs.microsoft.com/en-us/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook

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