Hi,
Is there a way to manage a Portal Comment description text using Rich Text editor?
I'm able to set the description field with a Rich Text Editor in "New Portal Comment" form:
but the text created using Rich Text Editor is not visible with same format in Timeline:
Hello,
Check if the ReachText for TimeLine settings is enabled in System Settings - dynamics-chronicles.com/.../dynamics-365-how-enable-rich-text-notes-timeline
Yes the RichText for timeline is enabled, but unfortunately this check works only for notes and not for Portal Comments
Regards
Vincenzo
https://www.inogic.com/blog/2022/06/create-rich-text-format-single-line-text-and-multiple-line-text-fields-in-the-powerapps/
Login into power apps and change the format as suggested in the link. I Hope it helps.
I can create a new Multi line text field as "Rich Text" (Eg. Description_RT) on Portal Comment table, but how can I change the field (from "Description" to "Description_RT") in Case timeline?
Moreover, I have no way to change the form "Add Comment" in the Portal, so I can't change the description field within:
Thanks for your suggestion Dynamics_User07 I've solved changing the type of standard Portal Comment Description field with "Rich Text"
Please mark it as verified if you liked my solution
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