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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Custom SSRS Reports in...
Microsoft Dynamics CRM (Archived)

Custom SSRS Reports in not available in CRM after v9 Upgrade

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ReportReport
Posted on by MRVIX 1,260

Hi! We've just upgraded to D365 V9, now upon checking the Run Reports other Reports are not displayed/available.

Old Version:

2018_2D00_12_2D00_13_5F00_10h18_5F00_24.png

v9

2018_2D00_12_2D00_13_5F00_10h20_5F00_51.png

Any idea how can I fix this?

I already tried creating a new one with same set up as one of the existing reports, but it's still not displayed.

Thanks in advance!

*This post is locked for comments

  • Verified answer
    MRVIX Profile Picture
    MRVIX 1,260 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    This issue has been resolved by Microsoft's latest patch deployed, Version 1710 (9.1.0.1450) online.


    Confirmed, January 14, 2019.

  • MRVIX Profile Picture
    MRVIX 1,260 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi all,

    Thank you for you responses. I have raised a ticket to Microsoft with regards to this issue. They we're able to recreate the issue on their test environment, this maybe a Microsoft Bug.

  • necsa Profile Picture
    necsa 3,455 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    :) you are very kind and smarty!

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,019 Super User 2025 Season 1 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi Necdet Saritas,

    You do not want to discuss this because you are incorrect.

  • necsa Profile Picture
    necsa 3,455 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi Adrian,

    I appreciate your answer but not agree. Online and On-premise have different feature even with this tool you create fetch SSRS report. Please read also related resource from the download page of this tools. Anyway, I don't want to discuss just to remember and notice it.

  • Adrian Begovich Profile Picture
    Adrian Begovich 1,019 Super User 2025 Season 1 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi everyone,

    Dynamics 365, version 9 does support SQL Server Reporting Services (SSRS) reports, but you will need to use the Dynamics 365, version 9.0 Report Authoring Extension (with SQL Server Data Tools support). If you have connection issues, you can follow this article to troubleshoot and resolve them.

  • necsa Profile Picture
    necsa 3,455 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi Marjorie Ruiz

    Are you use Online? If yes the Dynamics 365 V9.xx does not support SSRS report. You must develop and realize with fetch.

    please take as reference

    www.powerobjects.com/.../dynamics-crm-sub-report-not-displaying

  • Suggested answer
    LuHao Profile Picture
    LuHao 40,876 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Hi Marjorie,

    Did you upgrade Microsoft TSL to v1.2 after you upgraded D365 to v9?

    D365 v9 only supports TSL1.2.

    D365 v8 supports TSL1.0, 1.1, 1.2.

    You could use fiddler to check the your server request TSL Version. Install fiddler https://www.telerik.com/download/fiddler.

    (Original article)

    2502.connection.png

    2502.connection.png

    Hope this helps.

    Best Regards,

    Lu Hao

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Custom SSRS Reports in not available in CRM after v9 Upgrade

    Are you able to see report under All reports ?? Are you sure you are following correct configuration.

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