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Print destination 'Screen' not available in some legal entities

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Posted on by Abhinay Tharwal

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Hi,

The option for print destination 'Screen' is visible only in a few legal entities.
How to make it available for all the legal entities, what is the setup/ config for this?

Thank you!

Abhinay

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André Arnaud de Cal... 301,025 Super User 2025 Season 2 on at

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Hi Abhinay,

The print destinations are not part of any setup. Can you share a screenshot of the missing destination option?

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Kevin Xia Microsoft Employee on at

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Hi,

As Andre said, this function is not turned on or off by the settings, it is likely that there is a problem with your system. Please provide more information (such as screenshots, etc.) to help us better solve the problem for you. The information you have provided so far is not enough to support us to propose a solution.

Best regards，

Kevin

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Navneeth Nagrajan 2,430 Super User 2025 Season 2 on at

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Hi Abhinay,

Questions:
1. Did you upgrade your system to a version below 10.0.29?

There is a known bug fix in version 10.0.29 where the Print management destination is sorted as expected (Details for issue 671721 (dynamics.com).

2. Is there any custom code that is written to extend the SRSPrintDestinationSettings class that's broken?

As Andre mentioned, this screen is generated runtime and has no setup/configuration required? Its a screen that's available by default across all legal entities.

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Waed Ayyad 9,039 Super User 2025 Season 2 on at

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Hi,

Did you check print destination on legal entity? it is legal entity setup you should do it for each legal entity.

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue

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Abhinay Tharwal 1,215 on at

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Hi,

Thank you for your replies! I couldn't reply earlier as the forums page kept loading for longer times.

The version is 10.0.38

I could not login from my work machine so I cannot provide a screenshot.

The print destination in the legal entities form is set to Screen.

There are no extensions on the class SRSPrintDestinationSettings.

Thank you for your time and if I don't reply that maybe because I couldn't login here, my apologies in advane if that happens.

With best regards,

Abhinay Tharwal

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