OLE Container Window will not open

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Posted on 4 Oct 2012 18:10:10 by Lynette Sanchez

We have a user who is unable to open the OLE container window, the paperclip is present and the maping is correct. When they clip the attachment paperclip nothing appears to happen. Using GP10 it's only occuring on their user account and the security setting is correct.

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Asher Imam 190 on 05 Oct 2012 at 04:57:10

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Re: OLE Container Window will not open

Please check the following points:

* The OLEPath Dex.ini setting points to a shared folder for ALL workstations, you can use a shared drive letter (eg: G:\Dynamics\Notes\) or a UNC pathname (eg: \\Server\Dynamics\Notes\).

* The OLEPath Dex.ini settings ends with a backslash.

* The OLEPath Dex.ini setting points to a folder which exists and has read/write/create access to it and all sub folders.

* The folder pointed to by the OLEPath Dex.ini setting contains a folder for each company using the Intercompany ID (SQL Database name) as the folder name.

* Each company folder contains a folder called OLENotes.

Reference Link: blogs.msdn.com/.../ole-attachments-and-record-notes.aspx