Hi:
An end user is trying to reverse a transaction that he accidentally entered twice.
The end user had created a payment last week but forgot to apply it. So, the bill still showed up as open.
Next, he created a second payment for it. It was an ACH payment, so no check was created. He created the payment, as a manual check in a payment journal.
When he goes to the payment through the vendor screen and chooses to reverse the transaction, it creates a journal to reverse it.
But, when he tries to post it, it says that it can't reverse bank account ledger entry because the entry has a related check ledger entry.
What does he need to do to undo that transaction?
Thank you!
John
