Skip to main content



No record found.

Business Central forum

can't reverse bank account ledger entry

Posted on by Microsoft Employee


An end user is trying to reverse a transaction that he accidentally entered twice. 

The end user had created a payment last week but forgot to apply it.  So, the bill still showed up as open.

Next, he created a second payment for it. It was an ACH payment, so no check was created.  He created the payment, as a manual check in a payment journal.

When he goes to the payment through the vendor screen and chooses to reverse the transaction, it creates a journal to reverse it.

But, when he tries to post it, it says that it can't reverse bank account ledger entry because the entry has a related check ledger entry.

What does he need to do to undo that transaction?

Thank you!


  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: can't reverse bank account ledger entry

    Thank you, Manish!  That worked!


  • Verified answer
    ManishS Profile Picture
    ManishS 6,578 on at
    RE: can't reverse bank account ledger entry

    Navigate to bank ledger entry, choose the entry & on home screen go to check ledger entry, here you can void the transaction, try and let me know.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,989 Super User

Martin Dráb Profile Picture

Martin Dráb 225,588 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans