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Microsoft Dynamics CRM (Archived)

Unified Service Desk version 2.2.1.806 - Actions broken

Posted on by 55

Hi,

I've just upgraded my Unified Service Desk clients to version 2.1.1.806 and now two 

actions which are used extensively on Session Tabs:- ChatAgentIndicator and ChatCustomerIndicator no longer work. The action fires without error, however the graphical countdown no longer appears in the session tab. I've upgrade both client + server.

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  • Lljg701 Profile Picture
    Lljg701 55 on at
    RE: Unified Service Desk version 2.2.1.806 - Actions broken

    Hi Alok,

    The debugger shows both actions completing successfully, but no icon is shown in the tab.

  • Suggested answer
    Dynamics_Alok Profile Picture
    Dynamics_Alok 1,746 on at
    RE: Unified Service Desk version 2.2.1.806 - Actions broken

    Do we have any information from Debugger(Setting->Debug) for both the Actions.

    Ref :msdn.microsoft.com/.../mt788634.aspx

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