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Microsoft Dynamics SL (Archived)

AR Customer Statements

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Does anyone know how to suppress customer statements with a zero balance so they do not print oremail through quicksend?

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  • Suggested answer
    RE: AR Customer Statements

    If you use the Select tab on the 08600 screen selecting AR08600_wrk.StmtBal as the field, Not Equal as the operator and 0 as the value it would exclude customers with a 0.00 balance due.  However, if a customer had a beginning balance (assuming you are using balance forward presentations) and paid that balance, they would not get a statement showing the payment activity.  If you want those situations to produce a statement then add a second line to the Select tab using AR08600_wrk_LastStmtBegBal with the No Equal operator and a value of 0 but be sure to change the Boolean column to OR on that second line.

  • Suggested answer
    Mark E Profile Picture
    Mark E 6,431 on at
    RE: AR Customer Statements

    If you modify the 08600.rpt file to only print statements with balances greater than zero, that could probably resolve your issue.

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