Does anyone know how to suppress customer statements with a zero balance so they do not print oremail through quicksend?
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Does anyone know how to suppress customer statements with a zero balance so they do not print oremail through quicksend?
*This post is locked for comments
If you use the Select tab on the 08600 screen selecting AR08600_wrk.StmtBal as the field, Not Equal as the operator and 0 as the value it would exclude customers with a 0.00 balance due. However, if a customer had a beginning balance (assuming you are using balance forward presentations) and paid that balance, they would not get a statement showing the payment activity. If you want those situations to produce a statement then add a second line to the Select tab using AR08600_wrk_LastStmtBegBal with the No Equal operator and a value of 0 but be sure to change the Boolean column to OR on that second line.
If you modify the 08600.rpt file to only print statements with balances greater than zero, that could probably resolve your issue.
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