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2018 CU 2 Unable to send files to Excel

Posted on by 5

Whenever a user goes to a worksheet and then tries to open it in Excel via the Send To menu option Navision always crashes. User can sign in on another machine and it works just fine. A different user can sign in to that machine and will get this error as well.  

Event Viewer shows: 

0435.naverror.png

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: 2018 CU 2 Unable to send files to Excel

    Hello,

    From Microsoft perspective, we suggest you upgrade Dynamics NAV 2018 to CU37:

    support.microsoft.com/.../cumulative-update-37-for-microsoft-dynamics-nav-2018-build-46142

    This is the January 2020 CU.

    Thanks.

  • dmo996 Profile Picture
    dmo996 5 on at
    RE: 2018 CU 2 Unable to send files to Excel

    Thank you for answering, unfortunately Ive already tried uninstalling Navision client as well as office from the computer and am still getting this error.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: 2018 CU 2 Unable to send files to Excel

    I would suggest to uninstall the client and reinstall the client.

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