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Microsoft Dynamics CRM (Archived)

Portal Error

Posted on by Microsoft Employee

Is there any update on this error, how come this is occuring in ms crm portal?

This error is coming when i add custom entity form , not on system entity. Any guesses , what could be the issue??

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Error ID # [aa635d05-97b1-4c93-8935-c2f373c97a13]

We've been notified about this issue and we'll take a look at it shortly. Thank you for your patience.

5/28/2018 4:43:00 AM UTC
IND accd8326-21ab-4d97-9629-d9b0e793bcd4

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  • Portal Error
    When I want to ask a question on the Dynamic portal and want to log in with my work account I get an error message.
     
    We are sorry, but something went wrong. Please try again and if the problem persists, please contact the website administrator.
    Error ID # [c9e5b3bf-74b4-4936-98b8-ec35674ef3f2].
    We have been made aware of this problem and will look into it shortly. Thank you for your patience.
    6/19/2023 2:06:58 PM UTC
    NAM 76ff64d1-4765-4fe7-b797-499fd3196c8e
     
    Who knows the solution.
    thank yout.
     
     
  • Suggested answer
    chrispytwist Profile Picture
    chrispytwist 235 on at
    RE: Portal Error

    Not sure if this is still an issue for you, but in case others encounter it, I figured a link to MS's solution might help: docs.microsoft.com/.../entity-forms

  • Sinisa Kezic Profile Picture
    Sinisa Kezic 20 on at
    RE: Portal Error

    Probably your entity form is too complex and you have to choose single tab (field: Tab Name) to be used for portal presentation.

    Like:

    pastedimage1593538963966v1.png

    If this helped, please mark post as suggested.

  • Ahmad Samour Profile Picture
    Ahmad Samour 20 on at
    RE: Portal Error

    For the Redeems, use this link in the invitation link instead (<Your portal URL>/Account/Login/Register?returnUrl=%2FRegister&invitationCode="your invitation code")

  • Suggested answer
    Dmytro Rutkovskyi Profile Picture
    Dmytro Rutkovskyi 1,835 on at
    RE: Portal Error

    Hello.

    The best way to work with the issues is to see the actual log from the portal as recommended by Aric Levin

    But most likely you have a problem with custom entity form (some custom controls or more probably some control appears several times). You can create a simple form for that entity adding the only subset of the fields to it and try with this form only.  
    At least it is the quickest way to confirm that problem actually exists with the custom entity form.

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Portal Error

    Hi

    Can you try Turning off and Turn on Portal state in Administration Centre

    Thanks

    Justin Jose

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Error

    entityform.PNG

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Portal Error

    Can you please send the screen shot of Entity Form, Page Template and Web Template

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Error

    I'm not applying any entity permission. Just loading form with Admin.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Error

    no, im getting this error only on custom entity , not on system entity

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