How to Resolve "On Hold" Status for Job Queue Entries in Dynamics 365 Business Central?

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Posted on by Inkey Solutions

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There are multiple job queue entries for the same object ID (5339) in Microsoft Dynamics 365 Business Central. Currently, all these job queue entries have the status "On Hold," but they should be in the "Ready" status for the job queue to run. When the status is "On Hold," the job queue does not process the jobs. The primary purpose of these jobs is to integrate data between Business Central and CRM. For example, one job queue integrates payment terms, another integrates items, and another integrates shipment methods etc.

Is it possible to run a single job queue entry for all jobs related to object ID 5339?

Should different start dates/times be set for each job queue entry to ensure they run?

Are there any other solutions or best practices for resolving this issue and ensuring that these job queue entries are processed properly?

Thank you for your help!