How does MS Dynamic connect with external system?

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Posted on by Sudarat Chuenchom

Hi all, I'm implementer of IBM product. My customer'd like to integrate IBM product with MS Dynamic. I hardly use MS Dynamic. All that need to be done is transfer data between two systems.

Here's the point IBM product can provide web service for MS Dynamic to call. Vice versa is there any way i can get data from Dynamic? Can this product also provide web service for external system and communicate using XML message?

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MDoddio73 1,910 on at

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Yes, the Dynamics CRM API provides full web services for all CRUD operations, as well as some specific to the product such as Assign, Share, Associate (appending records N:1 and M:M).

It certainly helps if you know the CRM data model, but check out the CRM 2011 SDK, specifically the messages available in the web service API:

msdn.microsoft.com/.../microsoft.crm.sdk.messages.aspx

There are also 3rd party integration tools that offer OOTB adapters that do the heavy lifting for you by offering a web service publisher for producing the XML messages (such as Scribe, Informatica, Boomi) but these come at a high cost and a learning curve.

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