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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / setting up notificatio...
Small and medium business | Business Central, N...
Suggested Answer

setting up notifications with multiple admin

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Posted on by TechScout17 226

We have multiple business central environments with a handful of admin to support them. Each time a request is sent from a single environment, those notifications are sent to every admin and not solely to the admin that supports that "single" environment. Is there a good solution to clear this up-any best practices? 

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  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,043 on at

    Hi,

    If you are using SAAS version, then use multilevel authentication features in BC D365 for achieving the requirement. refer below link

    https://erpconsultors.com/enable-multi-factor-authentication-in-d365-bc/

    Regards

    Amit Sharma

    www.erpconsultors.com

  • TechScout17 Profile Picture
    TechScout17 226 on at

    Thank you for the reply. How could I tell if it's Saas? Also, would this issue stem from MS Exchange?

  • Suggested answer
    IB-29041624-0 Profile Picture
    IB-29041624-0 1,191 Moderator on at

    You will see that from the URL you use to connect to Business Central.

    If you use the url businesscentral.dynamics.com to access Business Central you are in the SaaS version.

    If you have several production environments in the same SaaS tenant you can not separate the notifications for each production environment.

    But if they are in different tenants you can define notification recipients for each tenant.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 102,361 Super User 2026 Season 1 on at

    Hi, just adding some info.

    Note: In August 2022, Microsoft expect to remove the Notification recipients list from the Business Central administration center

    https://yzhums.com/26073/

    Thanks.

    ZHU

  • TechScout17 Profile Picture
    TechScout17 226 on at

    Great information Yun, will this solution work if each environment are in the same tenant? Or could we separate accordingly?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 102,361 Super User 2026 Season 1 on at

    Hi, As far as I know, there is no way to set the notification receipts by environment, which is based on Tenant.
    So if your environments are all in one tenant, unfortunately, it is currently impossible to separate them.

    Hope other experts can give you better advice.

    Thanks.

    ZHU

  • TechScout17 Profile Picture
    TechScout17 226 on at

    Yun, has the update taken place from MS for notifications in BC?

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