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Extension window freezes after upgrade to BC16

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Posted on by Microsoft Employee

Hi 

I have an extension that is installed on our BC. It has been working correctly until BC was upgraded to BC16 Wave 1. 

What happens is that the window freezes when the page is loaded. I need to reload the page to be able to click on the actions. 

Anybody who have experienced the same issue?

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Extension window freezes after upgrade to BC16

    Hi,

    We welcome you in CSS after you did raise a support ticket with us.

    Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Extension window freezes after upgrade to BC16

    Hi Marco,

    Yes it started after the new BC 2020 (SaaS) Wave 1 release.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Extension window freezes after upgrade to BC16

    Hello,

    Is this happening in the SaaS release. If that is the case, I would certainly raise this to Microsoft support.

    Thanks.

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