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Unable to Unsync shopify Products, Inventory Not Updating, and Deleted Items Not Restored

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Posted on by 有中-27010833-0

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Hello everyone,

I’m currently using the Shopify integration with Microsoft Dynamics 365 Business Central. After syncing products from Shopify, I’m experiencing several issues:

I can’t find a way to unsync the products once they’ve been synchronized.
Newly added inventory is not being reflected properly.
If I delete a product record in Business Central, re-syncing does not restore the deleted item.

Has anyone encountered these issues or found a workaround? Any advice or guidance you could share would be greatly appreciated. Thank you in advance for your help!

Best regards,
Yusuke Nakamura

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Dynamics 365 Business Central

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Khushbu Rajvi. 20,443 Super User 2025 Season 2 on at

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If it helps: https://learn.microsoft.com/en-us/dynamics365/business-central/shopify/troubleshoot

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