What is the option name for status ==100000000
NEW?? closed?? or Inprogress???
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What is the option name for status ==100000000
NEW?? closed?? or Inprogress???
*This post is locked for comments
can i get any suggestion@shivram
ok, i understood one thing, when the case is in cancelled state date /time stamp(closed on date is not changing ) whent he case status reason in resolved closed on date is changing after reactivating and resolving again.
can any1 suggest why it is behaving like that
ya, but if the manager accepts
For Same lable? Then simply change your code..
BUT THE VALUE IS CHANGING @SHIVRAM
No you can't.. If you know the label then simply add that..
If you don't have customization or backup of orgdb before you deleted this options I'm afraid that there is no way to define what was the label for that option. But to add it back you can just click new option and modify optionset code.
exactly @shivram how to overcome this
by mistakenly some one has deleted the option set which has 100000000 value .is that possible to bring it back
I'm sorry but it doesn't make sence - if there is no 100000000 then what are you looking for? If there is no status with such value then there is no such status with such value.
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