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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Posted Wrong Credit Ca...
Microsoft Dynamics GP (Archived)

Posted Wrong Credit Card in Manual Payments

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I had an invoice (with a purchase order) that needed entered ASAP.  This invoice was already paid for via a credit card.  Everything seemed to go well, until I received my credit card statement and saw that this particular payment was made on another credit card.  If I void the manual payment in GP, the whole transaction (including the initial enter/match invoice), gets voided.  Is there a way to fix this, so I don't have to create a whole new PO (it's already linked to an order)?

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    Victoria Yudin Profile Picture
    Victoria Yudin 22,769 on at

    What I typically do in this situation is enter a new manual payment to 'move' the payment to the correct credit card. For example: you actually paid with credit card A but you entered it into GP as being paid by credit card B (linked to vendor B). Enter a manual payment, the vendor you are paying is vendor B...the payment method is Credit Card and the credit card selected is credit card A...click Apply and apply the payment to the invoice that was generated under vendor B when you originally entered the payment with credit card B.

  • Community Member Profile Picture
    Community Member on at

    Thanks so much, Victoria!  Worked like a charm.  Really appreciate your help!

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