Performance Counter Error on Free Text Invoice

(2) Share

Report

Posted on by Arpitha Patha

Hi Everyone,

When creating a free text invoice, the system throws the following error upon entering the customer:

“The requested Performance Counter is not a custom counter, it has to be initialized as ReadOnly.”

This scenario was working earlier on my local Hyper-V setup, but I started facing this issue after updating my system to the 46 version VHD.

Please let me know if anyone else has encountered this issue and how it was resolved.

Categories:

Dynamics 365 Supply Chain Management

I have the same question (0)

All responses (6)

Answers (1)

Sort by

Anton Venter 20,672 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Hi,

Probably the quickest way to find out what's going on, is to use the debugger on your VM.

Was this reply helpful? Yes No
André Arnaud de Cal... 305,150 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Hi Arpitha,

When trying to find details for the error, I can't find labels with the error text in the standard application. Can you check if the error is raised by a customization?

Anyway as suggested by Anton, you can start debugging to find the culprit in your environment.

Was this reply helpful? Yes No
Diego Mancassola 882 on at

Like (2)

Report
Copy link

Link copied!

Hello, found on Issue Search on LCS.

Anyway, for exclude any customization impact i suggest you a debug, but in this case seems standard.

https://fix.lcs.dynamics.com/Issue/Details/1732437?bugId=1064117&dbType=3&qc=112a6db043f508a2a16af14658ceb3d7c14ced84ccc1572a93dff963269808c8

Was this reply helpful? Yes No
Suggested answer

Syed Haris Shah 1,661 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!
Hi @Arpitha Patha,

This issue can occur due to several reasons, such as an incomplete platform update ( as in your case), corrupted performance counters, or recent VM patching. I recommend applying the following steps and checking whether this resolves the issue.

Login into a AOS server VM

Click Start type cmd

Right-click “Command Prompt” Run as Administrator

Run this command and wait until it finishes: locdctr /R (Rebuild all performance counters from system backup)

You should see a message like: Info: Successfully rebuilt performance counter setting from system backup store

Then run: WINMGMT.EXE /RESYNCPER (Resync its data with the newly rebuilt performance counters)

After that, restart the VM (or at least restart IIS + D365 services, but reboot is safest)

If you find this answer helpful, please consider verifying the answer. 👍

Regards,

Syed Haris Shah

Was this reply helpful? Yes No
Syed Haris Shah 1,661 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi @Arpitha Patha,

If you have any updates, please share them here.

Regards,
Syed Haris Shah

Was this reply helpful? Yes No
Verified answer

Mouss 7 on at

Like (0)

Report
Copy link

Link copied!

Tried multiple fixes to this issue and the only one which worked is the script shared by Monsieur Winner on his blog https://blog.monsieurwinner.com/2025/11/20/d365-finance-and-operations-the-requested-performance-counter-is-not-a-custom-counter-it-has-to-be-initialized-as-readonly/
Cheers

Was this reply helpful? Yes No