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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / MS Dynamics CRM data m...
Customer experience | Sales, Customer Insights,...
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MS Dynamics CRM data model

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Posted on by Luiscu 10

Hi all, 

I'm looking for info about the local data model for CRM  (a high level E-R diagram would work).

Thanks

Luis

  • MCLS Profile Picture
    MCLS 10 on at
    RE: MS Dynamics CRM data model

    Hey Luiscu,

    Try the header tables. They have type of document, timestamp. Not sure about the activity name ...

    I'm still looking too.

    Marcus

  • Luiscu Profile Picture
    Luiscu 10 on at
    RE: MS Dynamics CRM data model

    Hi, Marcus. No luck so far.

    Regards

  • MCLS Profile Picture
    MCLS 10 on at
    RE: MS Dynamics CRM data model

    Hey Luiscu,

    I am actually looking for the same kind of info for doing PM analysis in MS Dynamics NAV.

    In my case the Change Log Entry table has been disabled .  Did you have any luck with your quest?

    Thank you

    Marcus

  • Luiscu Profile Picture
    Luiscu 10 on at
    RE: MS Dynamics CRM data model

    Thanks, Guido. It is helpful.

    I need this info to use Dynamics 365 CRM as the data source for the log for a process mining project.

    For example, I need to know:

    - When a transaction (an opportunity, an assistance, etc.) is created.

    - When a transaction changes its state: created to approved, canceled, ...

    - When a transaction changs its atributes: price, quantity, amount, dates, ...

    - When a transaction is completed: ends, canceled, rejected, ...

    Any suggestion on where to look?

    Thanks, in any case.

    Luis

  • Suggested answer
    Guido Preite Profile Picture
    Guido Preite 54,069 Super User 2024 Season 1 on at
    RE: MS Dynamics CRM data model

    you can check this github page

    microsoft.github.io/.../

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