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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / MS Dynamics CRM data m...
Customer experience | Sales, Customer Insights,...
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MS Dynamics CRM data model

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Posted on by Luiscu 10

Hi all, 

I'm looking for info about the local data model for CRM  (a high level E-R diagram would work).

Thanks

Luis

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  • Suggested answer
    Guido Preite Profile Picture
    Guido Preite 54,086 Moderator on at

    you can check this github page

    microsoft.github.io/.../

  • Luiscu Profile Picture
    Luiscu 10 on at

    Thanks, Guido. It is helpful.

    I need this info to use Dynamics 365 CRM as the data source for the log for a process mining project.

    For example, I need to know:

    - When a transaction (an opportunity, an assistance, etc.) is created.

    - When a transaction changes its state: created to approved, canceled, ...

    - When a transaction changs its atributes: price, quantity, amount, dates, ...

    - When a transaction is completed: ends, canceled, rejected, ...

    Any suggestion on where to look?

    Thanks, in any case.

    Luis

  • MCLS Profile Picture
    MCLS 10 on at

    Hey Luiscu,

    I am actually looking for the same kind of info for doing PM analysis in MS Dynamics NAV.

    In my case the Change Log Entry table has been disabled .  Did you have any luck with your quest?

    Thank you

    Marcus

  • Luiscu Profile Picture
    Luiscu 10 on at

    Hi, Marcus. No luck so far.

    Regards

  • MCLS Profile Picture
    MCLS 10 on at

    Hey Luiscu,

    Try the header tables. They have type of document, timestamp. Not sure about the activity name ...

    I'm still looking too.

    Marcus

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