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Answered

Credit Memo Error

Posted on by 34

Hi All,

Hope you guys have been well. 

So, I'm getting this error when I'm try to cancel a purchase invoice and when I'm trying to make a credit memo entry.

pastedimage1684236400712v1.png

Is there any way how I can fix this?

Thanks in advance!

  • Dv Acuma Profile Picture
    Dv Acuma 34 on at
    RE: Credit Memo Error

    That did it. Thanks a lot!

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Credit Memo Error

    Corrected my post, please check again.

  • Dv Acuma Profile Picture
    Dv Acuma 34 on at
    RE: Credit Memo Error

    Hi! Sorry, where should I check? I think you missed to include the attachment if you were meant to send one.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Credit Memo Error

    Hi,

    Can you go here and check if this field is already field? I think you are cancelling the Posted Purchase Invoice

    pastedimage1684238202166v1.png

  • Dv Acuma Profile Picture
    Dv Acuma 34 on at
    RE: Credit Memo Error

    Hi! Thank you for answering. The thing is I can't find where this Return Shipment No. is located

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,127 Super User 2024 Season 2 on at
    RE: Credit Memo Error

    Update the Return Shipment No. Series field on the mentioned Credit Memo and perform the action again.

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