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Error logging into Dynamics

Posted on by

Hope someone can help with this.  We have recently started having a problem logging into Dynamics GP in our NZ office.  After entering the user id and password and selecting the company to log into, we get the following error:

NZ-Error.JPG

Sometimes, after clicking on OK it will completely hang and other times it will continue loading Dynamics and everything will work normally.

From my investigations, it appears to be a SQL password issue.  We are using GP v9 on a SQL 2000 backend (in the process of upgrading) and it is coming up on users who have never changed their GP password.

I could probably wait until we migrate to the GP 2016 but given the complexity of our upgrade and the number of business involved, this could be another 6 months away.

Regards,

Mark Fraser

IT Applications Manager

TR Pty Ltd

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