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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to void a manual c...
Small and medium business | Business Central, N...
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How to void a manual check

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Posted on by PETERFL 101

Hi All, 

I am new to Business Central. Initially I applied a payment to an  vendor invoice and then was able to unapply the payment from the invoice.  When I try to reverse the transaction I am getting the following message " You can only reverse entries that were posted from a journal ". How do I void or reverse the payment, since the payment was applied in error.

Thanks in advance

PeterFL

I have the same question (0)
  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    Go back to the payment journal but this time setup a line manually and choose the document type of refund. Choose the vendor and apply it to the payment doc you mentioned.

  • Community Member Profile Picture
    Community Member on at

    Use the following to bring up the record that you want to void: Bank Code/Check#/Voucher # Specify either a bank code and a check #, or a voucher #. You can use the voucher number lookup option to see a list of all manual check-type transactions. Void Date Specify the void date; it must be in the current period.

    Hope this information is helpful to you.

  • Verified answer
    PETERFL Profile Picture
    PETERFL 101 on at

    Thank for your help, it worked and I had to use a negative value for the refund amount

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