web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Difference between Ser...
Customer experience | Sales, Customer Insights,...
Suggested answer

Difference between Server Side Synchronization and Microsoft Dynamics 365 for Outlook Synchronization Method

(0) ShareShare
ReportReport
Posted on by Community Member

Tried searching for the difference of the two but only got answer for Server Side Synchronization.

The result I was getting  for Microsoft Dynamics 365 for Outlook Synchronization was only about the Plugin/add on in Outlook.

pastedimage1624274053431v2.png

Need help with the explanation of the two Synchronization Method options.

Server Side Synchronization vs Microsoft Dynamics 365 for Outlook.

I have the same question (0)
  • Suggested answer
    Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Difference between Server Side Synchronization and Microsoft Dynamics 365 for Outlook Synchronization Method

    In short:

    Dynamics for Outlook will only sync when there's a running outlook client with the plugin installed. (Client-Side)

    The Server-Side Sync (built in in CRM) / E-Mail Router (needs to be hosted) will work without any clients needed (Server-Side)

  • Community Member Profile Picture
    Community Member on at
    RE: Difference between Server Side Synchronization and Microsoft Dynamics 365 for Outlook Synchronization Method

    Thanks Alex! Another question:

    For Microsoft Dynamics 365 for Outlook method, should appointment created from CRM sync in Outlook? We are using CRM on-premise.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 117 Super User 2025 Season 2

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 115

#3
Erin Lubben Profile Picture

Erin Lubben 66

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans