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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / How to add Customer na...
Microsoft Dynamics RMS (Archived)

How to add Customer name to sales Receipt in POS 2009

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Posted on by rdd 40

Does anyone know how I can add a Customer Name to sales Receipt in POS 2009? I am trying to show the customer’s name on sales receipts. These customers are already in POS, I just want to have a name show. Have not had any luck finding this on the Partner site, nor any luck finding a list of variables that are used for POS, for that matter. Any help would be greatly appreciated.

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  • Suggested answer
    Trent Bourgois Profile Picture
    Trent Bourgois on at

    Hello RDD,

    Thank you for your questions.

    The Receipt Customization Guide for POS 2009 can be downloaded at the link below:

    Customizing Receipts Guide for Microsoft Dynamics POS 2009

    https://mbs.microsoft.com/fileexchange/?fileID=7621026d-6e03-471d-8394-6ddd64592a63

    However, this capability is built into the default receipt. It is disabled by default. To display the customer's name on the reciept, set "Show Customer Address" to True.

    1. Log into Point of Sale 2009

    2. Switch to Manager Mode

    3. Click on Settings | Register Settings | Receipt Formats

    4. Double Click on your receipt template

    5. Set the Attribute "Show Customer Address" value to True

    Let us know if you have any other questions.

  • Itachi Momo Profile Picture
    Itachi Momo 60 on at

    I see what you did here and I did that but, it prints both the shipping and billing addresses. I just want it to print the billing address. How do I do that?

  • Suggested answer
    Trent Bourgois Profile Picture
    Trent Bourgois on at

    Hello Itachi,

    Thank you for your quesitons.

    You could remove or modify the receipt template section that prints the ShipTo address:

    For more information, see the Receipt Customization guide:

    Customizing Receipts Guide for Microsoft Dynamics POS 2009
    https://mbs.microsoft.com/fileexchange/?fileID=7621026d-6e03-471d-8394-6ddd64592a63

    Let us know if you have any other questions.

  • Itachi Momo Profile Picture
    Itachi Momo 60 on at

    This was incredibly helpful but, now the boss says, "Well, what if they're different?" A simple if statement would fix this, yes? Or is there something else I should do to display the addresses when they're different?

  • Suggested answer
    Trent Bourgois Profile Picture
    Trent Bourgois on at

    Hello Itachi,

    I was able to get the receipt template to ignore the ShipTo address if the ShipTo address is the same as the customer's home address by modifying this line:

    <CONDITION> Customer.ShipToID &lt;&gt; 0 </CONDITION>

    To this:

    <CONDITION> (Customer.ShipToID &lt;&gt; 0) &amp; (Customer.ShipToAddress.StreetAddress &lt;&gt; Customer.HomeAddress.StreetAddress) </CONDITION>

    Let us know if you have any other questions.

  • Itachi Momo Profile Picture
    Itachi Momo 60 on at

    Can you explain each of the items in this code please? Also, I don't have a Customer.ShipToID it's just Customer.ID

  • Suggested answer
    Trent Bourgois Profile Picture
    Trent Bourgois on at

    Hello Itachi,

    The receipt customization guide explains the code.

    Customizing Receipts Guide for Microsoft Dynamics POS 2009
    https://mbs.microsoft.com/fileexchange/?fileID=7621026d-6e03-471d-8394-6ddd64592a63

    Let us know if you have any other questions.

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