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Customer experience | Sales, Customer Insights,...
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CRM 2011 - The update file is not valid for installation for this application

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Posted on by 30

Hi All,

I was installing CRM 2011 Reporting extensions and i encountered the error during the environment check that says:
"Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine."

I followed the instructions in this link
https://weblogs.asp.net/pabloperalta/unable-to-validate-sql-server-reporting-services-report-server-installation-error-while-installing-srs-data-connector

But it doesn't works for me, it says that the patch is not valid for this application. I wonder what's wrong.
Please refer to the attached screenshot for the details

CRM-Report-Ext-Install.PNG

Below is what i scripted in the config file :

<CRMSetup>
<Srsdataconnector>
<Patch update="true">"C:\CRM Install\___Config\Srs_KB2434455_amd64_1033.msp"</Patch>
<reportserverurl>CRM/.../reportserverurl>
</Srsdataconnector>
</CRMSetup>

And below is the environment where i was installing the CRM 2011 :

- OS : Windows Server 2008 R2
- SQL Server and SQL Reporting Services : SQL Server 2012 Standard (no service pack)
- CRM 2011 Server installed

I think all the setup was already good, only this CRM Reporting Extensions installation is the issue now.
been stuck with this for about a week already.
Please help me if you have any idea about this.

Thanks before,
Yiren

I have the same question (0)
  • Lennon Soeiro Profile Picture
    Microsoft Employee on at

    Hi Yiren,

    Please, check the compatibility:

    support.microsoft.com/.../compatibility-with-microsoft-dynamics-crm-2011

    Regards

    Lennon

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