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I have a PO which had been already received complete. However, both PO status and Line Item Status still show “Released”. How can i change the status to closed or received?
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Try editing the status using Edit Purchase Order.
There is only one option under status drop down, which is, "released" selection.
Same for the PO lIne? Only released is available? If so, try running the Reconcile Purchasing Documents on that PO.
do all users need to logoff GP when that Reconcile running?
No, you can run Reconcile with users in the system.
I have the same problem, I cannot to change the POP status, I reconciled, but this not solve the issue. Another solution?
The PO has been received but has it been invoiced yet? The PO won't close until it has been received and invoiced.
If you have done the shipment receipt but will never do the invoice match to that receipt your only option is to cancel this line on the PO. This will result in a posting to GL.
Thank you for all of the assistance! I have a client with the same issue for some old, historical year PO's. The only options on the drop down list when trying to "Edit the Purchase Order" are Released and Change Order. We ran the reconciliation on the PO's and went back in to try to close them, it didn't change the options. We don't want to post anything to the GL, as they are from historical years, and we don't want to mess up the GL's and reconciliations. Any other options?
Thank you
Not sure if this is the issue or not but sometimes you need to change the status(es) at the line item level first prior to the system allowing you to change it at the header level. Do you have different options at the line item level for the items that are not closed/canceled?
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