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In Canadian Payroll when creating the ROE we enter our serial number and receive the error: "Serial Number's first character must be "W" followed by 8 numbers." Does anyone know of this restriction from CRA? Their instructions do not limit what can be entered in here.
Thanks
Debra
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Thanks Tim,
It looks like they wanted to use the Prep Report, but it is not considered a legal document. I assume that is why they can't enter their serial numbers from their printed document.
Thanks, this information was very helpful.
Debra
From the CRA:
What is an electronic ROE?
An electronic ROE is submitted to Service Canada electronically.
There are three ways to submit ROEs electronically:
•you can submit ROEs through ROE Web by using compatible payroll software to upload ROEs from your payroll system;
•you can submit ROEs through ROE Web by manually entering data online through Service Canada's website; and
•you can submit ROEs through Secure Automated Transfer (SAT), which is performed on your behalf by a payroll service provider using bulk transfer technology.
There are two different types of electronic ROEs, which are identified with serial numbers that start with the following letters:
•W – ROE Web
•S – ROE SAT
ROE Web is an efficient, reliable, secure, simple, and easy to use way of issuing an ROE electronically. Using ROE Web, you can create, submit, print, and amend ROEs using the Internet. ROE Web gives you the flexibility to issue ROEs according to your pay cycle.
For more information on ROE Web, visit the Service Canada website or call the Employer Contact Centre at 1-800-367-5693 (TTY: 1-855-881-9874).
What is a paper ROE?
The paper ROE is a one-page form in triplicate. Triplicate means there are three copies of the ROE—the first one is the original, and the second and third are carbon copies.
Once you complete it, you must distribute the three copies of the paper ROE as follows:
•Give Part 1 to the employee (the employee will use this copy to apply for EI benefits).
•Send Part 2—the blue copy—to Service Canada (see Where do I send Part 2 of the paper ROE?).
•Keep Part 3 for your records.
There are different types of paper ROEs, and each one is identified with serial numbers that start with the following letters:
•A – English or French (all ROEs in this series have been distributed; although they can no longer be ordered, they are still valid)
•E – English
•K – French
•L – Laser (this format is no longer used; it has been replaced by ROE Web)
•Z – ROE for fishers (the instructions on how to complete this version of the ROE are different from other ROEs—for details, see How to Complete the Record of Employment Form for Self-Employed Fishers)
It looks like Payroll wants to communicate via Web.
Tim
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