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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / When click on "Re...
Microsoft Dynamics CRM (Archived)

When click on "Regarding" in reading pane Outlook, the popup says "Requesting data from Dynamics 365"

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Posted on by HenS

When click on "Regarding" in reading pane Outlook, the popup windows  says "Requesting data from Dynamics 365" (and nothing more happens. The customer has had the problem on different version of CRM Online and different version of Office. At the moment the client PC is running Office 365 (Outlook 2016), and the latest build of the Outlook CRM client. Same issue. The client computer run Windows 7.  We have cleared the cache. Can't find anything in the trace log either. Any suggestion?

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  • HenS Profile Picture
    HenS on at
    RE: When click on "Regarding" in reading pane Outlook, the popup says "Requesting data from Dynamics 365"

    We took a complete reinstall of the PC.  After that it worked. So we never found out what the problem really was.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: When click on "Regarding" in reading pane Outlook, the popup says "Requesting data from Dynamics 365"

    Did you ever resolve this issue? We seem to have exactly the same (trace has identical classes, almost identical line numbers)

    Thanks, Duncan

  • HenS Profile Picture
    HenS on at
    RE: When click on "Regarding" in reading pane Outlook, the popup says "Requesting data from Dynamics 365"

    Here is the logfile :

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:56:24.292

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: *********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:56:24.292] Process:OUTLOOK |Thread:9532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='*********', OrganizationId='***********' Function: CStateEngine::Execute File: StateEngine.cpp Line: 85

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:56:24.293

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: ************<

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:56:24.293] Process:OUTLOOK |Thread:9532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: common.cpp Line: 84

    >hr = 0x80004002

    [2017-03-03 08:56:24.293] Process:OUTLOOK |Thread:9532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: common.cpp Line: 187

    >hr = 0x80004002

    [2017-03-03 08:56:24.293] Process:OUTLOOK |Thread:9532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: common.cpp Line: 122

    >hr = 0x80004002

    [2017-03-03 08:56:27.473] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.897] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.923] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.934] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.953] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.970] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.979] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:27.989] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.401] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.463] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.469] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.477] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.486] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.492] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.496] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:28.501] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.343] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.382] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.393] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.400] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.407] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.412] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.420] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:29.427] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.710] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.750] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.759] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.767] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.775] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.782] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.793] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:35.809] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:36.630] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewActivity.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:36.665] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewRecord.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.291] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.368] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.375] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.381] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.387] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.394] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.399] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:40.407] Process:OUTLOOK |Thread:9704 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:56:48.757

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: **********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:56:48.757] Process:OUTLOOK |Thread:2556 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='********', OrganizationId='{B4780114-F5A0-47B7-8C00-DD1111B7E243}' Function: CStateEngine::Execute File: StateEngine.cpp Line: 85

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:56:48.758

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: ***********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:56:48.758] Process:OUTLOOK |Thread:2556 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: common.cpp Line: 84

    >hr = 0x80004002

    [2017-03-03 08:56:48.759] Process:OUTLOOK |Thread:2556 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: common.cpp Line: 187

    >hr = 0x80004002

    [2017-03-03 08:56:48.759] Process:OUTLOOK |Thread:2556 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: common.cpp Line: 122

    >hr = 0x80004002

    [2017-03-03 08:56:51.656] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.168] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.193] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.201] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.211] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.227] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.233] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.241] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.678] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.743] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.751] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.758] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.763] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.769] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.777] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:52.786] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.302] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.370] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.380] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.387] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.394] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.400] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.408] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:53.416] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:56.295] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewActivity.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:56.322] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.DynamicMenu.NewRecord.CrmTab']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.485] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.491] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.497] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.502] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.509] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.514] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.519] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:58.530] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.548] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.559] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.578] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.588] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.599] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.609] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.620] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:56:59.640] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.473] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.533] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.539] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.545] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.551] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.556] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.561] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:03.568] Process:OUTLOOK |Thread:10316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:57:10.55

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: ******

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:57:10.55] Process:OUTLOOK |Thread:1504 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='*******', OrganizationId='*********' Function: CStateEngine::Execute File: StateEngine.cpp Line: 85

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 08:57:10.56

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: **********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 08:57:10.56] Process:OUTLOOK |Thread:1504 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: common.cpp Line: 84

    >hr = 0x80004002

    [2017-03-03 08:57:10.56] Process:OUTLOOK |Thread:1504 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: common.cpp Line: 187

    >hr = 0x80004002

    [2017-03-03 08:57:10.57] Process:OUTLOOK |Thread:1504 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: common.cpp Line: 122

    >hr = 0x80004002

    [2017-03-03 08:57:12.991] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.319] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.342] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.352] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.363] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.386] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.397] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:13.408] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.59] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.148] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.155] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.161] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.167] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.173] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.177] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.183] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.734] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.757] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.794] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.824] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.829] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.834] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.856] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:14.893] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.47] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.115] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.124] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.159] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.190] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.194] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.199] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:15.224] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.684] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.692] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.699] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.706] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.711] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.715] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.721] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:21.733] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.260] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.273] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.285] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.304] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.314] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.324] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.338] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:22.357] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.680] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.746] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.753] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.759] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.765] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.771] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.776] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:26.782] Process:OUTLOOK |Thread:10540 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 08:57:55.634] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.634] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.634] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.635] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.636] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.638] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.639] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.639] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.639] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.641] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.643] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.643] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.643] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.643] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.645] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.646] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.646] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.646] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.647] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.647] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.648] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.648] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.648] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.648] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.649] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.650] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.650] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.650] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.650] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.651] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.652] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.652] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.652] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.653] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.653] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.654] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.655] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.655] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.655] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.656] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.658] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.658] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.658] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.659] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.659] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.661] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.661] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.661] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.661] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.662] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.663] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.663] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.663] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.664] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.664] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:55.665] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2616

    >hr = 0x8004010f

    [2017-03-03 08:57:55.665] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2635

    >hr = 0x8004010f

    [2017-03-03 08:57:55.666] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: EmailHelper.cpp Line: 2686

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.666] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1199

    >hr = 0x8000ffff

    [2017-03-03 08:57:55.666] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage() failed to get sender from message. hr = 0x8000ffff Function: COutlookItemFinder::GetOutlookChangesFromFolder File: OutlookItemFinder.cpp Line: 1201

    [2017-03-03 08:57:56.554] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrCallCrmServiceUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\..\common\CrmService.h Line: 112

    >hr = 0x80040333

    [2017-03-03 08:57:56.554] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrCallCrmUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 236

    >hr = 0x80040333

    [2017-03-03 08:57:56.554] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrUpdateInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 2157

    >hr = 0x80040333

    [2017-03-03 08:57:56.555] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::UpdateItemInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 539

    >hr = 0x80040333

    [2017-03-03 08:57:56.555] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByTypeByAction File: SyncToOutlook.cpp Line: 1649

    >hr = 0x80040333

    [2017-03-03 08:57:56.555] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2007

    >hr = 0x80040333

    [2017-03-03 08:57:56.556] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2060

    >hr = 0x80040333

    [2017-03-03 08:57:56.560] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2078

    >hr = 0x80040333

    [2017-03-03 08:57:56.560] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByType File: SyncToOutlook.cpp Line: 1051

    >hr = 0x80040333

    [2017-03-03 08:57:57.26] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrCallCrmServiceUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\..\common\CrmService.h Line: 112

    >hr = 0x80040333

    [2017-03-03 08:57:57.27] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrCallCrmUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 236

    >hr = 0x80040333

    [2017-03-03 08:57:57.27] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrUpdateInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 2157

    >hr = 0x80040333

    [2017-03-03 08:57:57.27] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::UpdateItemInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 539

    >hr = 0x80040333

    [2017-03-03 08:57:57.27] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByTypeByAction File: SyncToOutlook.cpp Line: 1649

    >hr = 0x80040333

    [2017-03-03 08:57:57.27] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2007

    >hr = 0x80040333

    [2017-03-03 08:57:57.28] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2060

    >hr = 0x80040333

    [2017-03-03 08:57:57.30] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2078

    >hr = 0x80040333

    [2017-03-03 08:57:57.30] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByType File: SyncToOutlook.cpp Line: 1051

    >hr = 0x80040333

    [2017-03-03 08:57:57.306] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrCallCrmServiceUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\..\common\CrmService.h Line: 112

    >hr = 0x80040333

    [2017-03-03 08:57:57.306] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrCallCrmUpdate File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 236

    >hr = 0x80040333

    [2017-03-03 08:57:57.306] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::HrUpdateInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 2157

    >hr = 0x80040333

    [2017-03-03 08:57:57.307] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_ContactItem>::UpdateItemInCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 539

    >hr = 0x80040333

    [2017-03-03 08:57:57.307] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByTypeByAction File: SyncToOutlook.cpp Line: 1649

    >hr = 0x80040333

    [2017-03-03 08:57:57.307] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2007

    >hr = 0x80040333

    [2017-03-03 08:57:57.308] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2060

    >hr = 0x80040333

    [2017-03-03 08:57:57.309] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2078

    >hr = 0x80040333

    [2017-03-03 08:57:57.309] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByType File: SyncToOutlook.cpp Line: 1051

    >hr = 0x80040333

    [2017-03-03 08:57:57.368] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | COutlookItemFinder::IsDeleted File: OutlookItemFinder.cpp Line: 1640

    >hr = 0x80040203

    [2017-03-03 08:57:57.400] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrPromoteItemToCrm File: EmailHelper.cpp Line: 323

    >hr = 0x800400b0

    [2017-03-03 08:57:57.401] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CItemHelper<struct Outlook::_MailItem>::PromoteItemToCrm File: c:\bt\202059\r\86897c\src\core\application\outlook\addin\ItemHelper.h Line: 464

    >hr = 0x800400b0

    [2017-03-03 08:57:57.401] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByTypeByAction File: SyncToOutlook.cpp Line: 1644

    >hr = 0x800400b0

    [2017-03-03 08:57:57.401] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2007

    >hr = 0x800400b0

    [2017-03-03 08:57:57.405] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2060

    >hr = 0x800400b0

    [2017-03-03 08:57:57.407] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::ProcessSyncResult File: SyncToOutlook.cpp Line: 2078

    >hr = 0x800400b0

    [2017-03-03 08:57:57.407] Process:OUTLOOK |Thread:12124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CSyncToOutlook::SyncItemByType File: SyncToOutlook.cpp Line: 1051

    >hr = 0x800400b0

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 09:00:33.194

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: **********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 09:00:33.194] Process:OUTLOOK |Thread:11252 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='******', OrganizationId='******' Function: CStateEngine::Execute File: StateEngine.cpp Line: 85

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-03 09:00:33.194

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: ********

    # CRMVersion: 8.1.0000.0371

    [2017-03-03 09:00:33.194] Process:OUTLOOK |Thread:11252 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: common.cpp Line: 84

    >hr = 0x80004002

    [2017-03-03 09:00:33.195] Process:OUTLOOK |Thread:11252 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: common.cpp Line: 187

    >hr = 0x80004002

    [2017-03-03 09:00:33.195] Process:OUTLOOK |Thread:11252 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: common.cpp Line: 122

    >hr = 0x80004002

    [2017-03-03 09:00:36.402] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:36.958] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:36.976] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:36.992] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.3] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.23] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.32] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.47] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.354] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.416] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.427] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.434] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.440] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.445] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.450] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:37.456] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.46] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.100] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.129] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.156] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.189] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.194] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.199] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:38.221] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:40.151] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrReopenMAPIMessage File: common.cpp Line: 1597

    >hr = 0x80070057

    [2017-03-03 09:00:48.560] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.562] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.564] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.567] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.569] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.571] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.574] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.575] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.577] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.579] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.581] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:48.584] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.255] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.261] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.265] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.269] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.272] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.275] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.277] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.280] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.283] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.285] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.288] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.291] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:49.527] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.129] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.132] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.134] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.136] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.139] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.140] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.142] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.144] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.146] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.148] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.151] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:51.154] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.428] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.434] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.440] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.442] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.445] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.447] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.449] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.451] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.454] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.456] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.460] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:56.462] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:00:57.411] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='SetRegardingButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.41] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.44] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.45] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.48] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.50] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.52] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.54] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.56] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.59] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.61] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.66] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:09.69] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.484] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.488] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.494] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.497] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.500] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.502] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.504] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.506] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.ApplyTemplate']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.507] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.509] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertKbArticle']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.511] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

    [2017-03-03 09:01:32.513] Process:OUTLOOK |Thread:8872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.email.OutlookTab.Actions.InsertSalesLiterature']' Function: CCmdButtonHandler::HrParseActionString File: CmdBarEvtHandler.cpp Line: 432

  • Suggested answer
    Dynamics_Alok Profile Picture
    Dynamics_Alok 1,746 on at
    RE: When click on "Regarding" in reading pane Outlook, the popup says "Requesting data from Dynamics 365"

    Can you please enable the client side tracing and dig into trace to find the Actual Root cause or share here
    o Start| All Programs| Microsoft CRM| Diagnostics| advanced troubleshooting
    o %Userprofile% \Local Settings\Application Data\Microsoft\MSCRM\Traces

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