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Microsoft Dynamics 365 | Integration, Dataverse...
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Sales hub app missing - security roles

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Posted on by 416

Hello everyone!

I have a Sales Hub application that has the Sales enterprise app access security role attached to it. However, my users are suddenly being "kicked out" from this security role, meaning that today they have the security role and tomorrow, the checkbox is blank.

For example, today, they can access the application just fine (as they have the role attached), however, when they access it another time, they cannot see the Sales Hub app anymore. When the security roles are checked, it is found that the Sales Enterprise app access is not assigned to the users (checkbox is blank). 

Has anyone ever encountered such an issue or know what's happening here? Is there any logical explanation to this? 

Greatly appreciate your input.

Kind regards, 

Marie

  • Suggested answer
    Shaina Profile Picture
    on at
    RE: Sales hub app missing - security roles

    Hi Marie, 

    Thread has been answered here: (+) Sales hub app missing - security roles - Dynamics 365 Customer Service Forum Community Forum

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