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Microsoft Dynamics CRM (Archived)

Quote form - Sort arrows not available for sorting Quote Product Grid

Posted on by 728

Prior to our upgrade to version 9 of Dynamics CRM, we were able to sort the products on a quote.

When we opened the quote, the subgrid loaded along with the two sort arrows on the grid.

After the upgrade, the arrows appear but they are grayed out.  We are not able to sort as we could previously.

Has anyone encountered this before?

I have examined the javascript that is part of the form that enables the arrows, but not able to determine why it does not allow a sort.  Any help would be greatly appreciated.

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Quote form - Sort arrows not available for sorting Quote Product Grid

    Hi,

    I don't have 8.2 but have verified that the arrow works as expected when you select the record.

    Can you check this again by selecting a record?

    Hope this helps.

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