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CRM Action Call failing

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Posted on by Rahul G J

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Hi All,

My requirement is:

1. Contact Entity we have a button, on click of button action is being called.

2. On click of button i am getting the list of closed cases associated with that contact via web api.

3. Now i need to pass this result (from step 2) to action input parameter.

Action Input parameter created is of type "Entity Collection"

Below is my javascript code on click of button:

function actionFunction()
{
	debugger;
	var contactId = Xrm.Page.data.entity.getId().slice(1, -1);
	var caseResults = getClosedCases(contactId);
	if(caseResults != null)
	{
		 var req = new XMLHttpRequest();
                req.open("POST", Xrm.Page.context.getClientUrl() + "/api/data/v8.2/contacts(" +contactId+ ")/Microsoft.Dynamics.CRM.new_Action", false);
                req.setRequestHeader("OData-MaxVersion", "4.0");
                req.setRequestHeader("OData-Version", "4.0");
                req.setRequestHeader("Accept", "application/json");
                req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
                req.onreadystatechange = function () {
                    if (this.readyState === 4) {
                        req.onreadystatechange = null;
                        debugger;
                        if (this.status === 200) {
				
                            var results = JSON.parse(this.response);
                        } else {
                            Xrm.Utility.alertDialog(this.statusText);
                        }
                    }
                };
                req.send(JSON.stringify(caseResults)); error is present here
	}
}


function getClosedCases(contactId)
{
	var results = null;
    var req = new XMLHttpRequest();
	req.open("GET", Xrm.Page.context.getClientUrl() + "/api/data/v8.2/incidents?$select=statecode,statuscode&$filter=_contactid_value eq "+contactId+" and  statecode eq 1", false);
	req.setRequestHeader("OData-MaxVersion", "4.0");
	req.setRequestHeader("OData-Version", "4.0");
	req.setRequestHeader("Accept", "application/json");
	req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
	req.setRequestHeader("Prefer", "odata.include-annotations=\"*\"");
	req.onreadystatechange = function() {
		if (this.readyState === 4) {
			req.onreadystatechange = null;
			if (this.status === 200) {
				results = JSON.parse(this.response);
				for (var i = 0; i < results.value.length; i++) {
					var statecode = results.value[i]["statecode"];
					var statecode_formatted = results.value[i]["statecode@OData.Community.Display.V1.FormattedValue"];
					var statuscode = results.value[i]["statuscode"];
				}
				
			} else {
				Xrm.Utility.alertDialog(this.statusText);
			}
		}
	};
	req.send();
	return results; // how will i pass this in action paramater 
}

Query: How will i pass "results" (closed cases list) to action parameter.

Any help would be appreciated.

Regards,

Rahul

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Suggested answer

a33ik 84,331 Most Valuable Professional on at

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Hello,

Check following post - debajmecrm.com/.../knowhow-invoking-an-action-from-with-entitycollection-input-parameter-using-webapi-in-dynamics-365

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Rahul G J 605 on at

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I Already saw this post, i wanted to know exactly in my scenario how it behaves. because i am not hard coding any value. i wanted to generalize this across all environments.

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Verified answer

Shaminderpal Singh 1,565 on at

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Hi,

Try below , replace the highlighted part with your action parameter key

function actionFunction() {
debugger;
var contactId = Xrm.Page.data.entity.getId().slice(1, -1);
var caseResults = getClosedCases(contactId);
if (caseResults != null) {
var req = new XMLHttpRequest();
req.open("POST", Xrm.Page.context.getClientUrl() + "/api/data/v8.2/contacts(" + contactId + ")/Microsoft.Dynamics.CRM.new_Action", false);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.onreadystatechange = function () {
if (this.readyState === 4) {
req.onreadystatechange = null;
debugger;
if (this.status === 200) {

var results = JSON.parse(this.response);
} else {
Xrm.Utility.alertDialog(this.statusText);
}
}
};
req.send(JSON.stringify(caseResults));
}
}

function getClosedCases(contactId) {
var results = {};
var req = new XMLHttpRequest();
req.open("GET", Xrm.Page.context.getClientUrl() + "/api/data/v8.2/incidents?$select=statecode,statuscode&$filter=_contactid_value eq " + contactId + " and statecode eq 1", false);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.setRequestHeader("Prefer", "odata.include-annotations=\"*\"");
req.onreadystatechange = function () {
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 200) {
var data = JSON.parse(this.response).value;
//for (var i = 0; i < results.value.length; i++) {
// var statecode = results.value[i]["statecode"];
// var statecode_formatted = results.value[i]["statecode@OData.Community.Display.V1.FormattedValue"];
// var statuscode = results.value[i]["statuscode"];
//}
var records = [];
data.forEach(function (elem, ind) {
var recordObj = {};
recordObj["@odata.type"] = "Microsoft.Dynamics.CRM.incident"
Object.keys(elem).forEach(function (objElmKey, ObjElmInd) {
if (objElmKey !== "@odata.etag") {
recordObj[objElmKey] = elem[objElmKey];
}
});
records.push(recordObj);
});
results = {
// Here Replace Cases with Action Name Parameter
Cases: records

};

} else {
Xrm.Utility.alertDialog(this.statusText);
}
}
};
req.send();
return results; // how will i pass this in action paramater
}

-Shaminder

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a33ik 84,331 Most Valuable Professional on at

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What exactly is not clear for you? How to convert your results array to parameter passed?

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Rahul G J 605 on at

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Yes andrew, i am getting an error

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Rahul G J 605 on at

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Hi Shaminder,

thanks for your code, in the request i can see data but once the below line of code gets executed then, the response seems to be empty.

req.send(JSON.stringify(caseResults));

Query:

1. Status is 204

2. this.Response is empty

regards,

Rahul

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Suggested answer

Shaminderpal Singh 1,565 on at

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You need to provide your parameter name below which is of type entitycollection in action, so if my param name is "A' in action I will write like below

results = {

A:records

};

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Rahul G J 605 on at

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Hi Shaminder,

thanks for your code, there is no error now but in the request i can see data but once the below line of code gets executed then, the response seems to be empty.

req.send(JSON.stringify(caseResults));

Query:

1. Status is 204

2. this.Response is empty

regards,

Rahul

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Suggested answer

Santosh bhagat 464 on at

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Hi,

1. Create action based on contact entity and call this from Java script with your contact id.

2. In action call custom workflow to get case list as output parameter and call your second action eith custom workflow output parameter.

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Suggested answer

Shaminderpal Singh 1,565 on at

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Hi Rahul,

204 is perfectly fine and is a success response which you got from your action after successful operation. I assume your action is not returning any output parameter that's the reason we got 204 no content, if you want a specific response return an output parameter and it will get you 200 success code.

-Shaminder

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