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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cant post sales order ...
Finance | Project Operations, Human Resources, ...
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Cant post sales order to be invoiced

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Posted on by Abood Tiyah 5

Hi all,

I used to make sales order that have discount percentage ( per line ) from years, and every thing is good.

but recently i have added header discount for the sales order from ( sales order header -> Discount -> Total discount % ) .

After make complete , confirmation , pick ( like always ) , when i try to invoice the sales order , i got this error. please see image.

pastedimage1665439650531v1.png  

FYI: for items, in sell -> Discounts -> Total discount , i have cheched all items to true. please see image.

pastedimage1665439795372v2.png

FYI : in Sales and Marketing -> Setup -> Price/discount -> Active price/discount, i have check all to be ture.

pastedimage1665439942440v3.png

Can you please help me to Post this sales order and convert it to be invoiced like i used, but this time i need ( line discount + Header Discount ) like i tell you.

Thanks in advance

I have the same question (0)
  • Komi Siabi Profile Picture
    Komi Siabi 13,107 Most Valuable Professional on at

    Hi Tiyah,

    Please review the account on the posting profile. The error say, the account needs a dimension (BL) before the posting will complete.

    You might want to check the account structure and make adjustment where necessary.

  • Abood Tiyah Profile Picture
    Abood Tiyah 5 on at

    Dear Komi,

    the account has empty "BL" field, as the customer gets multiple "BL" lines and need to be identified all of them in order not to get any financial problem in the calculations or affect reports and data.

    We are seeking to issue invoices without identifying any "BL" field for the account.

    Please advise.

    Best Regards,

  • Komi Siabi Profile Picture
    Komi Siabi 13,107 Most Valuable Professional on at

    In that case, go to your account structure and make sure the main account used for discount posting does not have "BL" as mandatory.

  • Abood Tiyah Profile Picture
    Abood Tiyah 5 on at

    Can you please guide me exactly where, because I don't know where i can make it not mandatory.

    Best Regards,

  • Komi Siabi Profile Picture
    Komi Siabi 13,107 Most Valuable Professional on at

    learn.microsoft.com/.../configure-account-structures

  • Abood Tiyah Profile Picture
    Abood Tiyah 5 on at

    i have edit it , but i have wrong calculated numbers now

  • Komi Siabi Profile Picture
    Komi Siabi 13,107 Most Valuable Professional on at

    The account structure should not affect your discount computation.

    Please double check your discount calculation setup.

  • Abood Tiyah Profile Picture
    Abood Tiyah 5 on at

    from where i can see discount calculation setup ? and where i can edit discount calculations ?

    here ( Retail > Common > Pricing and discounts > Discounts ) i have nothing.

    Best Regards,

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