web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unable to change Domai...
Microsoft Dynamics CRM (Archived)

Unable to change Domain Logon Name

(0) ShareShare
ReportReport
Posted on by PriyankaGarg 170

Trying to delete an Account record from CRM app. it provides the error below:

"you do not have necessary permissions to change the domain logon name for this user".

It was working on production. while testing on DR server, it is throwing that error. please help.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi PriyankaGarg,

    Could you please confirm if you are disabling the CRM user or deleting a Account record from CRM?

    I am assuming that you wanted to remove a user from CRM. (for more details, please refer http://technet.microsoft.com/en-us/library/dn531106.aspx)

    -Please confirm the security role that you have on the DR environment.

    -Also, can you please let me know, if the issue is occurring with only a single user record or with all records that you are trying to disable?

    -Have you tried disabling the same user as a system administrator?

    Lastly, please post the CRM platform error, that should give us more details about the error. (http://support.microsoft.com/kb/907490)

    It would also be a good idea to review permissions for various account running CRM services. (http://msdn.microsoft.com/en-us/library/hh699825.aspx)

    Have fun playing around.

    Regards,
    Vivek 

  • PriyankaGarg Profile Picture
    PriyankaGarg 170 on at

    HI Vivekananda,

    Thanks for your inputs. Below are the answers for your queries:

    1. i am   not disabling any CRM User, m just trying to delete normal customer Account record.

    2. About Security Role - m using System Admin.

    3. i can't delete any record from Account entity.

    4. but i didn't tried from any other user account.

    Thanks

    Priya

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Priya,

    Sounds good.

    Can you please check if the AutoGroupManagementOff is set to true in the CRM registry hive. This will not allow CRM to manage permissions for the user in Active Directory. If the above setting is present, please set the permissions manually. For more information refer support.microsoft.com/.../946677.

    Have fun playing around.

    Regards,

    Vivek

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans