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Summary Account for Vendor Account in posting profile does not exist

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Posted on by 136
Hello experts,
 
I am trying to test a functional solution for refunding extra payment to the customer
This is what I am trying
 
1. We have an FTI for $800 for our customer
2. We have a Manual Payment journal for $1000
3. Need to refund $200
 
4. I created a one time Vendor account and associated this Vendor account to my Customer account
 
5. I want to Transfer the excess balance of $200 by creating a General Journal
 
6. When I post the General Journal, I get below error message
 
7. I have verified the Vendor Posting Profile and it does have a Summary Account associated
 
Can someone please help to resolve this critical issue
 
Thank you
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  • SV-18061727-0 Profile Picture
    SV-18061727-0 136 on at
    Summary Account for Vendor Account in posting profile does not exist
    Thank you for your response. The Customer Payment journal auto-populates the Posting Profile which is configured in the AR parameters
  • Summary Account for Vendor Account in posting profile does not exist
    Might be a stupid question from my side, but have you set a wrong posting profile on the customer payment line by mistake?

    If so, try to change it to the expected posting profile and try again.

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