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Microsoft Dynamics CRM (Archived)

CRM Outlook Plugin Fails to Install

Posted on by 20

Hello,

New to the forums.  I have found that my Windows 10 version 1903 computers cannot install the CRM Outlook plugin update rollup 18.  Anyone else having that issue or have tips how to resolve this?  I've reproduced the issue on 3 computers with 1903 (1 with all updates for OS, 1 with no updates (only 1903), and my current computer, same version of office on all computers.  Then with Windows 10 version 1809 (all OS updates applied), same version of office, the rollup 18 does install as expected.

  • Installed msoidcli_64bit
  • Installed .Net 3.5 via Software Center
  • Reboot
  • Install CRM2011-Client-ENU-i386 (select do not download from MS update)
  • Install CRM2011-Client-KB2958724-ENU-i386 > fails (update rollup 18)

Error: The type initializer for 'Microsoft.Crm.FeatureControlChecker' threw an exception.  The type initializer for 'Microsoft.Crm.LocatorService' threw an exception.  Unable to initialize the native configuration support external to the web worker process (HRESULT=0x80040154).  nativerd.dll must be in %windir%\system32\inetsrv

Any tips is appreciated.

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  • Droopy Profile Picture
    Droopy 20 on at
    RE: CRM Outlook Plugin Fails to Install

    That is awesome, thank you very much.  That tip helped fix the issue.  And just as a side note for others if they happen to come across this too.

    I added the HTTP activation using powershell using this command:

    enable-windowsOptionalFeature -online -featurename "WCF-HTTP-Activation" -all

    It enabled HTTP activation for .NET 2/3 (not .NET 4.x like the GitHub article suggested).  Even with that, the Rollup 18 patch was able to install.

    Thanks again!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Outlook Plugin Fails to Install

    Hi Droppy,

    I had the same problem and found that .Net Framework > WCF Services > HTTP Activation needs to be installed on Windows Features. You can find further instructions here: github.com/.../778

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