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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Duplicate Invoice gene...
Microsoft Dynamics NAV (Archived)

Duplicate Invoice generated when print Posted Sales Invoice

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Posted on by Community Member

Hi,

I got an issue when printing Posted Sales Invoice. Two same documents were printed out at the same time. I have checked the Number of Copies, it is set to 0. 

I don't have the problem before. Can anyone help me?

Thanks in advance!

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  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    I doubt that it is NAV issue. Check if you do not increase the number of copies on the windows printer select window. Try reinstalling or updating the printer drivers. Does it appear if you print to another printer?

    I remember there has been similar issue when printing from NAV 4.0 under Windows Vista, and it was hotfixed at some point.

  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,247 Super User 2025 Season 2 on at

    There are two possibilities, 

    One could be the No. of copies might have hardcoded in the report itself or other check the printer setting it might default to print two copies.

    Thanks

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