Duplicate Invoice generated when print Posted Sales Invoice

(0) Share

Report

Posted on by Community Member

Hi,

I got an issue when printing Posted Sales Invoice. Two same documents were printed out at the same time. I have checked the Number of Copies, it is set to 0.

I don't have the problem before. Can anyone help me?

Thanks in advance!

*This post is locked for comments

All responses (2)

Answers (2)

Verified answer

Suresh Kulla 44,656 on at

Like (0)

Report

RE: Duplicate Invoice generated when print Posted Sales Invoice

There are two possibilities,

One could be the No. of copies might have hardcoded in the report itself or other check the printer setting it might default to print two copies.

Thanks
Verified answer

Alexander Ermakov 28,094 on at

Like (0)

Report

RE: Duplicate Invoice generated when print Posted Sales Invoice

I doubt that it is NAV issue. Check if you do not increase the number of copies on the windows printer select window. Try reinstalling or updating the printer drivers. Does it appear if you print to another printer?

I remember there has been similar issue when printing from NAV 4.0 under Windows Vista, and it was hotfixed at some point.