Couldn't create new product after upgrade to new UI

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Posted on by GLF

As screenshot above, after dynamics 365 upgrade to new UI. there is no "new" button under app setting -> families & products which I assume there should be one.

Please advise.

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RE: Couldn't create new product after upgrade to new UI

Go to the Advanced Settings, then to the product catalog. You can create them there (I also dont have the ability to add in the Sales Hub, by design).

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LuHao 40,890 on at

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RE: Couldn't create new product after upgrade to new UI

Hi partner,

This is because Product entity is enabled read-only in Unified Client, so you cannot new product in new UI.

In the customizations, click Product entity, uncheck Read-only in Unified Client, save and publish.

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