
Hi,
I have a strange situation with Power Portals Azure AD login.
Few users in my organization is unable to login using Azure AD login.
When they try to login , they get redirected to same Azure Login Page (without any error) but the same is not happening with my account.
As I am able to login using Azure AD Login button .
And this is happening only in staging environment , Production environment is working fine and users are able to login using Azure AD login button.
I connected with Azure Admin for Azure logs but unable to find any difference as all Azure sign-in attempts are successful.
Let me know if anyone has faced similar situation and any inputs on how to resolve this.
Thanks is advance
Regards
Kartik
Hello VKarthik
Which type of portal are you using- custom, CSS, ESS etc?
Also, check if the user email and Azure AD UPN match, ideally you should be able to see the Azure error on Sign-in page.
Is the issue with existing Portal Contacts only or even new registrations.
Cheers,
Pranjali