Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Form Capture can not read the formular right

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Hello there,

I have an issue with my form capture formular. On Website it looks like this:

<form id="newsletter_form"> 2 <input placeholder="Firma" type="text" name="company" class="form-input step-two" style="display:none;"> 3 <div class="dropdown dropdown--is-empty" data-v-69472a52> 4 <div class="value-container" data-v-69472a52> 5 <div class="value" data-v-69472a52>Anrede<svg></svg></div> 6 <input 7 type="text" 8 required="required" 9 autocomplete="off_this_field!%" 10 name="salutation" 11 class="form-input form-input--hidden" 12 data-v-69472a52 13 > 14 </div> 15 </div> 16 <input 17 type="email" 18 name="email" 19 style="display: 20 none" 21 > 22 23 <input placeholder="Vorname" type="text" name="first_name" required="required" class="form-input step-two"> 24 <input placeholder="Nachname" type="text" name="last_name" required="required" class="form-input step-two"> 25 <div class="checkbox-container checkbox-container--negative"> 26 <svg></svg> 27 <input type="checkbox" name="receiveNews" required="required" class="checkbox"> 28 <p class="checkbox-text">Ja, ich möchte News zu XXX und den Produkten erhalten. Die Anmeldung ist jederzeit widerrufbar. 29 <a class='checkbox-link' href='www.XXX.de/rechtliche-hinweise' target='_blank'>Datenschutzrichtlinie</a> 30 </p> 31 </div> 32 <input type="submit" value="Jetzt anmelden" class="btn btn-secondary"> 33</form>

 

But after capturing the field "Anrede" is there twice. The field email ist missing, there are 6 Fields in the form.

pastedimage1628600264316v1.png

I cleared cache, used another browser to avoid cookie Problems but this still happens. Can you please tell me, why this field ist not named "email" like in the Form above?

Thank you

Ferdinand

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Form Capture can not read the formular right

    Hi Ferdinand,

    Does the field "Anrede" created in Contact form and is there a form field mapped to the field?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Form Capture can not read the formular right

    Hi there,

    I will create a support Ticket for this case. Maybe it is a bug.

    Regards

    Ferdinand

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,996 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,853 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans