Customer accounts duplicated in list when adding criteria to report #1093

(0) Share

Report

Posted on by ReganMitchell

105

Hey guys,

When running a customer statement, and opening the customer account criteria, the list is duplicating the available customers. I have tried this a few times, and also occurs for other users.

I noticed this 'company range' tab, and the select all option was enabled. When I disable and select only the one company, the customer list shows only single options.

Does this means that the duplicate options are a result of the customer per company, even though they are currently shared? And every user has to go and select only the company they are in, to view only their customers?

Cheers,

Regan

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

saurabh bharti 15,039 Moderator on at

Like (2)

Report

RE: Customer accounts duplicated in list when adding criteria to report #1093

I think for multiple companies it will show duplicate because in each company it might be shared but can have few different values

Was this reply helpful? Yes No
Suggested answer

BillurSamdancioglu 19,036 Most Valuable Professional on at

Like (2)

Report

RE: Customer accounts duplicated in list when adding criteria to report #1093

Agree with Saurabh, Please check the GAB (global adress book) if they are same or not.

Was this reply helpful? Yes No
ReganMitchell 105 on at

Like (0)

Report

RE: Customer accounts duplicated in list when adding criteria to report #1093

Thanks Saurabh & Billur - much appreciated.

Was this reply helpful? Yes No