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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Collections Management...
Microsoft Dynamics GP (Archived)

Collections Management causes long login times

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Posted on by Community Member

Hello,

I have some users that have Collections Management installed.

For one user in particular, it takes at least 8 minutes to login while Collections Management Tasks and Collections Management Main Window load.

For the other two users:

One user sees the windows but they load within seconds and the  second user doesn't see these windows at all.

He has the same permissions as the others.

I cannot find a setting to keep these windows from popping up during login.

Thanks,

Flynn

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I have the same question (0)
  • Jim Lines Profile Picture
    Jim Lines 4 on at

    Flynn,

    Check to see if there are any shortcuts listed under the Startup folder in the Navigation Pane of GP. 

    Jim

  • Rosemary Profile Picture
    Rosemary 10 on at

    Hi,

    Just a couple of questions,

    Do you know the name of these windows that are popping up?

    And have you tried re-installing CM?

  • Community Member Profile Picture
    Community Member on at

    Jim,

    Thanks for the reply and sorry for the long gap between responses.

    I checked the startup folder and it is empty.

    Flynn

  • Community Member Profile Picture
    Community Member on at

    Rosemary,

    Thanks for the reply and sorry for the long gap between responses, the two windows are named:

    Collections Management Tasks and Collections Management Main Window.

    I get the same issue on two different machines.

    Flynn

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