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ReportWe have a two checks with the same check number. How did this happen and how do we correct the incorrect check number?
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We have a two checks with the same check number. How did this happen and how do we correct the incorrect check number?
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From Financial > Checkbook, select the Checkbook ID that this occured in. In the lower left of the window, verify the settings for Duplicate Check Number and Override Check Number. Duplicate Check Numbers will allow the same number to be used multiple times while Override Check Number will allow the user to change the check number on the fly while printing. Under normal conditions, I'm guessing that both of these are selected. To move forward, verify the Next Check Number on this same window. You could then void the old check in GP and re-process verifying that the next correct check number is in use. This assumes that checks have not been delivered or the necessary actions would need to take place.
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